Domestic Abuse

We support Safe Lives, and you can read more about their work either on their website or here.

If you are suffering from domestic abuse, or know someone who is affected, we hope these telephone numbers, focused mainly on the North West of England, will be helpful to you.

In an emergency, always dial 999.

Police

Department Telephone Information
Domestic Violence Unit 0161 856 5171 or 0161 856 0288 The domestic violence officers are plain clothes officers who you can speak to and get advice in confidence.
General enquiries 101 The police non-emergency number.

Solicitors

The telephone directory will give you names and contact details for solicitors. Choose a firm that specialises in family law.

Housing

Department Telephone or email Information
Salford Housing Options Project (SHOP) housing.advicecentre@salford.gov.uk Monday to Friday from 9am to 12pm, except Tuesday and Thursday from 1pm to 4pm.
Shelter (Housing aid centre) 0845 7909 090 Not applicable.

Social services

Department Telephone Information
Locality Teams Child Protection Team 0161 778 0601 4.30pm onwards. Put through to Children’s Services and then referred to relevant locality team.
Emergency Duty Team 0161 603 4500 Out of hours – it offers emergency advice and support and can assist with finding somewhere to stay.

 

Financial

Department Telephone Information
Jobcentre Plus (benefits) 0345 608 8545 Office hours – claims for emergency payment and claims.
Salford Welfare Rights Service 0800 345 7323 Monday to Friday from 10am to 12pm.
StepChange 0800 138 1111 Office hours – debt advice and information, financial management classes.

 

Health

Contact your GP, health visitor or midwife who can provide supportive advice and refer victims on to relevant agencies.

Department Telephone Information
NHS Direct 111 24 hour health advice.
Salford Royal accident and emergency department 0161 789 7373 Not applicable.

Support services

Department Telephone Information
Salford Independent Domestic Abuse Support Services (SIDASS) 0161 793 3232 Talk in confidence, drop-in.
End the Fear 0161 636 7525 Monday to Friday from 10am to 4pm. Advice, support and referral to refugees.
Men’s Advice Line 0808 801 0327 A service for men experiencing abuse in relationships.
Domestic Violence Helpline 01925 220 541 24 hour helpline for victims in the north west, St Helens Women’s Aid.
National Domestic Violence Helpline 0808 200 0247 Free, 24 hour helpline.
Abusive Partners Programme 01744 454 438 Offers advice and support for both male victims and male perpetrators, also courses for both.
Victim Support Line 0845 303 0900 Monday to Friday from 9am to 9pm. Saturday and Sunday from 9am to 7pm. Emotional support and practical advice.
Victim Support Line 0845 303 0900 Monday to Friday from 9am to 9pm. Saturday and Sunday from 9am to 7pm. Emotional support and practical advice.
Salford Drug Service 0161 787 7343 Monday from 1pm to 7pm, Tuesday to Friday from 9am to 4.30pm.
National Drugs Helpline 0300 123 6600 24 hour helpline.
Salford Alcohol Service 0161 745 7227 Monday, Tuesday, Thursday, Friday from 9am to 4.30pm, Wednesday from 1pm to 7pm.
Salford Witness Services 0161 727 0230 Office hours. Run by Victim Support, it offers court based support to witnesses.
Witness Outreach Service 0161 793 3590 Office hours. Offers community support to witnesses of crime and disorder.
Childline 0800 1111 Trained counsellors for supporting and advising children.
NSPCC Helpline 0808 800 5000 24 hour helpline offering counselling for children and for reporting concerns regarding children.
42nd Street 0161 228 1888 Office hours. Mental Health project for 15 to 25 year olds.
St Mary’s Sexual Assualt Centre 0161 276 6515 24 hour confidential service.
Citizens Advice Bureau 0844 111 444 Not applicable.
Salford Women’s Centre 0161 736 3844 Counselling, creche, cafe and courses.
Samaritans 08457 909090 Emergency helpline number.

Support Services Ctd

Department Telephone Information
Lesbian and Gay Foundation 0845 330 3030 6pm to 10pm.
Galop 0300 999 5428 A confidential listening, information and sign-posting helpline service for lesbian, gay, bisexual and transgender people. Also offers advice to professionals.
Salford Link Project 0161 787 8219 Advice and support for minority ethnic groups.
Jewish Women’s Aid 0808 801 0500 Monday, Tuesday, Wednesday and Thursday from 9.30am to 9pm.
Wai Yin Chinese Women’s Society 0161 237 5908 Not applicable.
The Freedom Programme 0808 2000 247 A 12 week rolling programme. It is not an emergency intervention scheme, but is designed for women who want to know and understand more about abusive relationships.
RESPECT 0808 802 4040 Welcomes calls from (ex)partners, friends and relatives who are concerned about a perpetrator. It can also offer information and advice to professionals who are working with clients whom they know or suspect are perpetrator.
Forced Marriage Unit 020 7008 0151 Joint Home Office and Foreign and Commonwealth Office Team which can provide information, support and contacts to professionals, to people at risk of being forced into marriage and to those already in forced marriages. Email: fmu@fco.gov.uk.
Karma Nirvana 0800 599 9247 A project for males and females, dealing with forced marriage and ‘honour’ based violence issues. From 9am to 9pm.

Department Telephone Information
Salford Independent Domestic Abuse Support Services (SIDASS) 0161 793 3232 Talk in confidence, drop-in.
End the Fear 0161 636 7525 Monday to Friday from 10am to 4pm. Advice, support and referral to refugees.
Men’s Advice Line 0808 801 0327 A service for men experiencing abuse in relationships.
Domestic Violence Helpline 01925 220 541 24 hour helpline for victims in the north west, St Helens Women’s Aid.
National Domestic Violence Helpline 0808 200 0247 Free, 24 hour helpline.
Abusive Partners Programme 01744 454 438 Offers advice and support for both male victims and male perpetrators, also courses for both.
Victim Support Line 0845 303 0900 Monday to Friday from 9am to 9pm. Saturday and Sunday from 9am to 7pm. Emotional support and practical advice.
Victim Support Line 0845 303 0900 Monday to Friday from 9am to 9pm. Saturday and Sunday from 9am to 7pm. Emotional support and practical advice.
Salford Drug Service 0161 787 7343 Monday from 1pm to 7pm, Tuesday to Friday from 9am to 4.30pm.
National Drugs Helpline 0300 123 6600 24 hour helpline.
Salford Alcohol Service 0161 745 7227 Monday, Tuesday, Thursday, Friday from 9am to 4.30pm, Wednesday from 1pm to 7pm.
Salford Witness Services 0161 727 0230 Office hours. Run by Victim Support, it offers court based support to witnesses.
Witness Outreach Service 0161 793 3590 Office hours. Offers community support to witnesses of crime and disorder.
Childline 0800 1111 Trained counsellors for supporting and advising children.
NSPCC Helpline 0808 800 5000 24 hour helpline offering counselling for children and for reporting concerns regarding children.
42nd Street 0161 228 1888 Office hours. Mental Health project for 15 to 25 year olds.
St Mary’s Sexual Assualt Centre 0161 276 6515 24 hour confidential service.
Citizens Advice Bureau 0844 111 444 Not applicable.
Salford Women’s Centre 0161 736 3844 Counselling, creche, cafe and courses.
Samaritans 08457 909090 Emergency helpline number.

 

Resources in Greater Manchester

Changing Lives (Halton) – 0191 273 8891

Cheshire Without Abuse – 01270 250390

Cheshire West and Chester Domestic Abuse Partnership

Cheshire Without Abuse (Cheshire East)

Bridges (Tameside) – 0161 331 2552

Manchester Women’s Aid
0161 660 7999 (Monday-Friday, 09:30-17:30)
0161 636 7525 (Manchester helpline)
0808 200 0247 (free national helpline)

Stockport Without Abuse – 0161 477 4271

Women’s Housing Action Group (Rochdale) – 01706 718180